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OK Dr. Z, I’ve seen you help others so help me. My computer keeps giving me runtime errors when I try to use certain programs and it’s annoying. I don’t know what a runtime error is, or the cause. A little guidance? Thanks! -Nathan Hey Nathan, Runtime errors are annoying, and unfortunately they’re fairly common on Windows operating systems. Runtime errors occur when there is a miscommunication between the program you’re running and the computer, […]

Dear Dr. Z, I have Windows 8. My internet browser is moving so sluggish! It was working fine, but over the past few months it’s become so slow. Just trying to read my favorite news sites is a chore. What can I do? -Larry in Morristown Larry, check your internet connection. Are you using DSL? If so, examine your wiring. Sometimes bad telephone lines will fray and effect your internet speed. If you’re using a […]

Dear Dr. Z, I made a dumb mistake. My hard drive is almost to the max, so I cleared out my recycle bin. I realized though that a file I really needed was still in there. I thought I deleted a previous draft of it, but in fact the file was the final version. I put so much work into it, it would stink to have to do it again. Is there any way I […]

Hey Dr. Z, I’m so worried! I turned my Macbook on this morning and all it’s showing is a gray Apple screen! I don’t know what I did wrong, it was working last night when I went to sleep! I have a paper to write I really don’t have time for this help me!!!! -Frustrated Student, Rutgers I understand exactly how you could be frustrated at your Macbook. As good as Apple products are, even […]

Monday, May 25th is Memorial Day. Some will be grilling and partaking in festivities, but let’s not forget the true meaning of the day. Thousands of men have died in service for our very right to enjoy this beautiful country. From the first World Wars to our wars in Iraq, many of us are like Ivan Egorov, who knows fallen soldiers.  

Ivan Egorov running LaptopMD facilities in New Jersey, but on May 17th he’ll be running the streets of Pequannock in the 5th annual Miles for Mike 5K run! The 5K run is to raise awareness for Leukemia, a crippling form of cancer that event namesake Mike Coppola unfortunately passed from at the age of 16. Ivan will be running on behalf of LaptopMD, and hopes the presence of the brand will “benefit” the community. “I […]

LaptopMD Co-Owner Ivan Egorov ran the Miles for Mike 5K in Pequannock last Sunday. The run/walk is for a great cause, so participating at all was a wonderful show of awareness and agency by Egorov. He didn’t just participate though, he showed off!

Dear Dr. Z, The hinge on my laptop is broken, and my Boyfriend keeps begging me to get it fixed. Right now, I feel like I have more pressing needs. When I use it, I prop the Laptop against a book and it’s been working fine. Honestly, I’m wondering if I ever need to get it fixed because it’s just a silly cosmetic issue. It’s not like my motherboard or screen is in danger. I […]

Dr Z, I was called by a strange number yesterday that told me they were from Microsoft and my computer was infected with viruses. They said my computer was sending messages to the Microsoft office, and I could pay them to fix it remotely. It made sense because my computer has been acting funny, but something didn’t seem quite right. I told them I would call them back, but I’m not sure. What do you […]